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ENAS Important Notice

ENAS Important Notice

OVERVIEW

Accredited testing and calibration laboratories may reference the ILAC MRA on certificates and reports issued from their side with considerations to the conditions included in the signed “Agreement for the Use of the ENAS Accredited CAB Combined ILAC MRA Mark".

For more information about the ILAC MRA and its signatories

For more information about the APAC MRA and its signatories

Notifications

MoIAT July 29, 2022

Bahrain joins Industrial Partnership for Sustainable Economic Development at Second Higher Committee meeting in Cairo

Cairo, Egypt

Higher Committee Shortlists 12 projects worth US$3.4bn to move into feasibility studies.

Read more
MoIAT July 25, 2022

Egypt Prime Minister Witnesses Signing Ceremony Welcoming Bahrain into the Industrial Partnership for Sustainable Economic Growth

Cairo, Egypt

Kingdom joins UAE, Egypt and Jordan to empower national industrial sector

Read more
MoIAT July 13, 2022

UAE, UNIDO seek to strengthen industrial collaboration

Abu Dhabi

His Excellency Dr. Sultan bin Ahmed Al Jaber, Minister of Industry and Advanced Technology, met with His Excellency Gerd Müller, Director General of the United Nations Industrial Development Organizat...

Read more


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Contact us for appeal

Appeals can be submitted by download and filling the form then forwarding it to the concerned ENAS Program Manager and ENAS email (ENAS@moiat.gov.ae)
 


ENAS commitment

ENAS is committed to promote and sustain the quality culture in UAE, by providing added value services in accordance to international standards and maintaining a high standard of its services in dealing with its customers and stakeholders.

ENAS however recognizes that it may be necessary for its customers and interested parties to appeal to any adverse decision ENAS has made related to its desired accreditation status.

ENAS ensures that the appeal handling process and procedures are addressed in a timely manner and in accordance with those requirements defined in the international standard ISO/IEC 17011 “conformity assessment- General requirements for accreditation bodies accrediting conformity assessment bodies” and ENAS procedure ACP 22.

ENAS Appeal Process

Only applicant or accredited conformity assessment body can initiate an appeal.

An applicant or accredited body may formally request ENAS to reconsider any adverse decision made related to the desired accreditation status by submitting an appeal in writing to ENAS within (15) days of the date of the official notification of the decision.

If the Appellant prefers to talk to someone to seek further guidance before submitting the appeal, please contact the concerned ENAS Program Manager.

ENAS accepts appeals related to:

  • Refusal to accept an application
  • Corrective action requests
  • Changes to accredited scope
  • Decisions to deny, suspend or withdraw accreditation
  • Any other action that hinders the completion of accreditation.

Duration:

ENAS to acknowledge the receipt of the appeal within 2 working days.

Decision on Appeals shall be achieved within (30) days from the receipt of it.

The decision rendered by the Appeals Committee is final and binding.

The appellant may withdraw the appeal at any time during the process. If for any reason an appeal is withdrawn, ENAS will not accept a future appeal on the same grounds.

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