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Customer Pulse
  • العربية

Your BookMark

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Contact Us

The Ministry welcomes all inquiries, suggestions and complaints, which will be dealt with in a professional manner and with maximum consideration and transparency. Please complete the form below, and we will contact you within a maximum of 2 business days.

Get in touch with us

Industrial licensing services and conformity and specifications affairs

Working hours: 7:30:00am – 2:30pm, Monday – Thursday. 9:00am – 12:00pm, Friday.

Emirates National Accreditation System (ENAS)

For ENAS Accreditation services and requirements

ICV Enquiries

About ICV

EServices Technical Issues

For any technical issues with E-Services

Media Enquiries

For brand and materials usage and media requests

Make it in the emirates

Investment Office (Industry Accelerators Sector) -Contact us and contribute to the UAE’s industry and advanced technology strategy Operation 300Bn

Halal National Mark

Contact us for more about Halal national mark

Suggestions, Feedback and Complaints

For suggestions, feedback and complaints, please log your inquiry through the National Customer Relationship Management portal www.171.ae and we will get back to you within 5 days.

The Ministry of Industry and Advanced Technology is committed to ensuring its services are accessible to everyone, including senior citizens and people of determination. The ministry’s website has a number of accessibility features that include:

Accessibility Settings

Accessibility settings make it easy to change the language of website content and access features that support all users including those who are color blind, visually impaired, dyslexic, or are cognitive learners.

Instantaneous Translation

The website can instantaneously translate content into 40+ languages, which makes it more accessible to users from around the world.

Text to Speech

The website provides a text to speech feature that enables users to listen to content in various languages.

Sign language

The website provides a sign language feature to support people of determination to access the ministry's services.

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Visit Us

Main office - Dubai:

Ministry of Industry and Advanced Technlology - Dubai. P.O. Box 48666. Fax +971 4 2944428

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