File a Complaint

Start Service
About this service
The ministry allows its clients to file complaints regarding any of its services. A complaint is defined as a written statement submitted by an external party expressing dissatisfaction with the procedures, transactions, or manner in which a service was provided.
Service Overview
Service Category
Customer Services
Service Sub-Category
File a Complaint
Service Type
Transactional
Target Audience
Companies
Entities granting certificates of conformity to products
Individuals
pdf
General Document
Directory of digital services for the Ministry of Industry and Advanced Technology
Download
1219 KB
Service Information
Service Availability
24/7
Payment Channels
  • Master Card
  • Visa Card
    • Service Channels
    1. Website SSO : moiat.gov.ae

    2. Mobile App:

     MoIAT - Apps on Google Play

     MOIAT on the App Store (apple.com

    3. Call Centre 600565554
    Sustainable Goals
    Complaint resolution
    Interconnection of the service
    Your Service Feedback
    Phone number
    Call Center: 600565554
    Email
    Email: customercare@moiat.gov.ae
    Email
    Technical Support: support@moiat.gov.ae
    Related Services
    Send an Inquiry
    Submit a Suggestion
    Technical Support Request​

    More Information

    Documents

    Laws & Legislation

    Read more
    partnership

    Partners

    Read more
    Goals

    Sustainability Development Goals

    Read more
    More about

    Programs

    Read more