MoIAT adds seven new services for industry under government’s Zero Bureaucracy initiative
Dr. Rashid Al Nuaimi – “We are developing a smart, integrated ecosystem of services to support the industrial sector.”
The Ministry of Industry and Advanced Technology has introduced seven new services under the UAE government’s Zero Bureaucracy initiative to enhance the sector’s growth and support the country’s competitiveness.
The services were launched in line with the National Strategy for Industry and Advanced Technology, Operation 300bn, which aims to empower the industrial sector, enhance competitiveness, localize supply chains and boost technological transformation. The move supports the government’s strategic direction to eliminate bureaucracy across its services.
MoIAT formed a team dedicated to eliminating bureaucracy following the directive of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, and Ruler of Dubai, to remove 2,000 unnecessary government procedures in a year. His Highness also called for a halving of procedure times and a re-engineering of procedures to help make the UAE government the best in the world.
Integrated ecosystem
His Excellency Dr. Rashid Khalfan Al Nuaimi, Assistant Undersecretary for the Support Services Sector and Head of Zero Bureaucracy team at MoIAT, said: “In line with its strategic goals and commitment to transparency, innovation and agility, the ministry is developing a smart, integrated ecosystem of services to support the industrial sector. Since April, a dedicated team has been working on eliminating bureaucracy, working to a specific schedule until September 2024. This team is developing new service procedures and accelerating their implementation to enhance the efficiency and effectiveness of services and ultimately drive improvements.
“The ministry has hosted workshops recently to raise awareness internally and translate ideas into action in line with its commitment to 100% digital services in addition to acquiring feedback from the industrial community through the Customer Council initiative. These commitments align with the national direction to enhance the role of the private sector in the economy.”
His Excellency continued: “We focus on ensuring business continuity, access to services that enhance growth and competitiveness, and making government procedures simpler, faster, and more efficient. This work is conducted in line with Services 2.0, which was launched by the Emirates Program for Excellence in Government Services to enhance the UAE’s leadership in providing the best customer experiences. This program falls under the UAE Government’s pledge to provide proactive, interconnected and integrated digital services that meet the needs of the future and consider feedback from the customer.”
By simplifying procedures, the ministry aims to enhance investment attractiveness in the industrial sector.
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